Announcement: The 2021 Foundation for Self-Discovery is starting this month!

In emergency management, the first few minutes of a situation can determine how the rest of the event will unfold. You can apply that same philosophy to the start of any new year. We tend to look at opening a new calendar as a symbol for taking a fresh start or a reset to get… Read More

Is The Customer Still Always Right?

(This post was originally published on LinkedIn. To view the original, click here) I will get right to the point – NO! Now I guess you would like to know why, so keep reading and please disagree with me too. I love to hear other points of view on the subject. Why am I fueled… Read More

What’s Wrong with David? Four Possible Steps to Help

David shuffled around in an non-purposefulness manner. Going from task to task, head down and shoulders slumped over. He acted a lot slower than normal, didn’t smile as much today and was certainly not engaged in his work. “Hey, David how’s it going?” “Crappy,” he said a low tone of voice. “I have a hangover.”

Five Simple Steps for Better Conversations

“Everybody’s Talkin‘” is a song written and recorded by singer-songwriter Fred Neil in 1966. One of my favorite renditions is by Harry Nilsson. The first line goes like this: “Everybody’s is talkin’ at me, I can’t hear a word they are saying. Only the echoes of my mind…” Reminds me so much of what I… Read More

Are you really ready for this? I’m not sure I am

This thought-provoking interview by the Managing Director of Daimler Benz was passed on to me by a friend and isn’t news to anyone who follows the stream of articles by credible futurists, but it’s a reminder of the rapidity with which the ‘New Normal‘ races toward us. The Managing Director of Daimler Benz (Mercedes Benz)… Read More